General Maintenance & Support
In addition to regular bug fixes and security patch updates, we carry out the routine updates to make sure that your store is up and running all the time. We cater to custom client needs such as website updates, version upgrade, security patches, server optimization, server back-up, server space management, spam management, and more.
Troubleshooting
Our timely and cost-effective bug fixing support services ensure that all the issues and errors are resolved in an instantaneous and reliable manner. We make your web store run in a glitch-free manner by rectifying its problem areas and improving its coding standards.
Security Fixing
We install relevant security patches on your e-commerce store to keep it in a great condition. Our experts make sure that the store becomes hack-proof with strong security measures that take care of all kinds of security vulnerabilities such as malware and virus attacks it may come across at present and in the future.
Performance Review & Optimization
We review your store's performance to identify bottlenecks and capacity limitations hindering its environment. The evaluation reviews metrics such as speed, response time, capacity, conversion rate, mobile traffic etc. Our experts provide Magento performance optimization services to overcome the issues identified during the performance review.
Magento Migration
We facilitate seamless migration to latest Magento versions or from any other platform to Magento. We ensure that you are able to avail the extensive benefits of the robust architecture and advanced features of this innovative platform. Our services encompass a comprehensive review the entire Magento deployment to ensure a successful migration. We also assist you with actual migration, if desired.
New Feature Enhancements
We comprehend the changing requirements of your business and develop new features and functionalities for your Magento store to adapt to these needs. We make sure that the online store evolves and is able to keep pace with the marketing strategies of your business.
Code Audit
We offer expert code audit to keep your store scalable, stable, and secure. Our focus is to improve uptime as well as lower development costs by making sure that third-party modules integrated into the store are future-proof and the customization does not interfere with its operations. We also find the loop holes and missing elements to ensure that the site adheres to current industry standards and is glitch-free.
Health Evaluation
Avail extensive evaluation of your code base, production environment, and server configuration to get a fair idea about the store's capability of handling the load needs. We also offer expert recommendations for enhancing the performance and efficiency of your entire Magento deployment so that it is able to deliver an optimal user experience.
Architecture Advisory
We focus on maximizing the performance and efficiency of your Magento investment. We offer dependable off-shore assistance from seasoned experts with extensive experience in architecture planning and decision-making. Our endeavor is to minimize customizations so that you get optimal results with minimum efforts.
Business Analysis
Our services extend beyond conventional Magento deployment as we understand your business requirements, processes, competitors, industry, and back-end systems and align them with the platform's capabilities. Our expert on-site Business Analyst guides you through complex Magento deployments by coordinating functional and system integration requirements.
Magento Server Management
We fortify and secure your Magento server by monitoring and managing it so that your store runs seamlessly all the time. We optimize the server, turn on and off functions, and fix the access issues too. We facilitate the e-commerce functions by configuring form submissions for the store.
Technical Account Manager
As a part of our methodology, we assign each project to a dedicated account manager. His role encompasses assisting the client's business team with a clear roadmap and aligning the development efforts with business goals and budget. He ensures that the project is completed using best practices and is delivered on time.
